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Purchase rules

1. General Provisions

1.1. These rules of purchase and sale of products (further „Rules“) is for all sides necessary lawful document, which defines Customer and Vendor rights and responsibilities, purchasing and paying for products conditions, product delivery and return conditions, all sides responsibilitie and other with product buying – selling in e-shop related conditions.
1.2. Customer who makes an order confirms that he agrees with the Rules.
1.3. Contract between Customer and Vendor is considered confirmed from the moment when Customer after forming a products bag in e-shop, defines delivery address, chooses payment method, acknowledges with Rules and presses the button „Further“.

2. Personal data security
2.1. While ordering products in e-shop, customer must declare information asked during registration: Name, Surname, Address, Phone number and e-mail address. This data is used only for order performance and problems solving in case if they appear with product presentation or delivering.
2.2. Customer is responsible for providing the correct data during registration.
2.3. By placing an order Customer agrees that his declared personal data will be processed for order processing and shipping purposes. Customer also agrees, that Customer declared e-mail address will receive informational messages that are necessary for order processing.
2.4 Customer personal data can be processed for marketing purposes only when Customer gives an agreement by himself while filling the registration form.
2.5. By registering to the e-shop and ordering products customer undertakes to protect and not disclose his login data to anyone.
2.6. Vendor undertakes to not disclose customers personal data to third parties, except when its required by competent Government State authority in the cases provided by the laws of the Republic of Lithuania or with the separate written consent of the Customer.









3. Customer rights and obligations

3.1. Customer undertakes to pay the agreed amount for the ordered products, and accept them.
3.2  Declare correct and exhaustive information in registration form. If customer in registration form declares incorrect, false or deceptive data,    
has the right to nullify Customers registration and delete his data.
3.2. If data provided by the Customer in registration form changes, Customer must update the data immediately.
3.3. Customer has the right to refuse purchasing the products –  sale agreement,
in accordance with the provisions set out in paragraph 8 of the Rules
3.4. By placing an order in the e-shop, Customer agrees with Purchase and Sale Rules and undertakes them with established legal acts of the Republic of Lithuania.



4. Vendor rights and obligations
4.1. Vendor undertakes to create all conditions for the Customer to properly use the e-shop services provided by
4.2. If the Customer tries to compromise the stability or security of the e-shop or violates its obligations, The Vendor has the right to immediately and without any notice warnings to restrict, suspend or revoke the Customers access to the online store.
4.3. Vendor undertakes to respect Customers privacy right to Customers related private data defined in registration form and
not disclose the data to third parties.
4.4. Vendor undertakes to deliver Customers ordered products to Customers defined address.
4.5. Vendor in serious situations can temporary or fully stop the e-shop activity without giving an early notification to the Customer.
4.6. Vendor may unilaterally change the terms of the Rules.
4.7. If Customer is not using e-shop services for a long time, his login account can be deleted from database.
4.8 If after changing the Rules Customer continues to use the services provided by, it is considered that Customer agreed with the changes of the Rules.




5. Product ordering, prices, payment methods, terms
5.1. E-shop is available for Customer to purchase products 7 days/week, 24hours/day.
5.2. Orders are received only by using e-shop
5.3. All product prices in e-shop are specified in euro, including VAT, and other currency including VAT.
5.4. Customer can pay for products using payments agent Paysera services.
5.5. Customer undertakes to make a payment within 1 (one) calendar day from order confirmation day. Order is processed only after receiving the payment for products.
5.6. If the payment for the order is not made wihin 1 calendar day by the Customer – The order is canceled.


6. Products delivery
6.1. Customer undertakes to specify correct and exact product delivery place.
6.2. Customer undertakes to receive products by himself. In case when Customer cannot receive products by himself but products are delivered to correct address, Customer have no right to make claims to Vendor for products delivery to an inappropriate subject.
6.3. Products to Customer are delivered by using „Lithuania post“ services.
6.4. Products are sent to Customer within 5-8 working days from payment confirmation.
6.5. All products are sent by registered post.
6.6. In Lithuania products are delivered within 1-5 working days.
6.7. In all cases Vendor is released from responsibility for product delivery term breaches if products for Customer are not delivered or are delivered not on time because of Customer fault or because of circumstances beyond the control of the Vendor.
6.7. Customer must immediately inform the Vendor if shipment is received in damaged package, if shipment contains products that were not ordered or the amount of products is inappropriate or the ordered set of products is not full.
6.8. Customer must provide some pictures to Vendor of damaged shipment and/or product through email.
6.9. If products are returned to Vendor because of Customers fault with incorrectly provided address or false address or if products are returned to Vendor because Customer didnt withdraw the shipment from postbox within the maximum term of its shipment keeping, Customer must repeatedly pay to the Vendor for reshipping the products and if products were returned from postbox or courier – Customer must pay to the Vendor for the product returning costs also.
If Customer refuses repeatedly receive the ordered products ( it means if Customer demands for a refund for the products ), money for order delivery shipping to the Customer is not refundable.



7. Quality of the Production, Guarantee
7.1. All data of the products sold in the e-shop are indicated in the product description next to each product.
7.2. The quantities of products shown in e-shop in the photos are not always related to the price of the products – more than one unit of products may be displayed with the price of one product. The units of product are specified in the product description. Colour of the products may vary slightly depending on the monitor used by the Customer.
7.3. Vendor can give proper quality guarantee for some separate product types, which certain term and other conditions are mentioned in product details.




8. Product return and exchange
8.1. In accordance with European Parliament and the Council Directive  97/7/EB,1997-05-20 , for the Customer protection related with distance selling contracts, Customer has no right to refure the contract if the acquired quality products were manufactured in accordance with the Customers special requests or are clearly tailored to a particular Customer (consumer).
8.2. Products ordered by Customer in our e-shop is manufactured by Customers special requests and ordered product can be returned only due to defect, in order requested details incongruity or damage that appeared during the transportation of the products.
8.3. When returning the wrong or received defective product, Vendor undertakes to change such product with the required product. If Vendor doesnt have the required product, all money will be refunded to the Customer (for the products and the actual shipping costs incurred).
8.4. If customer wants to return ordered defected products, Cust
omer can do it within 5 (five) days from the day of products delivery to the Customer, informing the Vendor through e-mail, attaching faulty product and/or order shipment package pictures or video, describing appeared problem and filling our special product exchange – return form „Product return“ in our e-shop.
8.5. Returned defective product must be in the original neat packaging, undamaged, unused, in the same complete set as the Customer received it, without losing the commercial appearance (undamaged labels, unpeeled security labels and other.) While returning the product it is essential to submit a paper (printed) document of its acquisition.
8.6. If Customer is not following the Rules mentioned in 8.4-8.5 sections which defines product returning Rules - Vendor has the right to reject Customers return.
8.7. If the Customer returns the product purchased with a discount, the amount paid for the product with a valid discount is refunded.


9. Marketing and information
9.1. can organize various discounts and special offers.
9.2. Vendor has the right to unilaterally, without separate notice, change the terms of the discounts, as well as cancel them. Any change or cancellation of the terms and conditions of the discounts takes effect from the moment of their change or cancellation.
9.3. Vendor sends notifications only to the e-mail address specified in the Customer's registration form.
9.4. Customer‘s notifications and questions must be sent only to Vendors e-shop indicated contacts in „Contacts“ section.
9.5. Vendor is not responsible if Customer is not receiving informational or confirmation messages because of internet connection, e-mail service provider network connection failures, messages being stuck in SPAM category or because of Customers incorrectly provided data.
9.6 Customers private data can be processed for marketing purposes by the section 2.4 indicated Rules.

10. Final Provisions
10.1. Our Rules of purchase and sale of products are made up in accordance with the laws and legal acts of the Republic of Lithuania.
10.2. Law of the Republic of Lithuania applies to our Rules. All issues occurred because of the Rules can be processed by negotiation. If agreement can not be reached - disagreements will be resolved in accordance with the procedure established by the laws of the Republic of Lithuania.